Surya Lights

Shipping & Dispatch Policy

How stock confirmation, dispatch, transit and delivery issues are handled by Surya Lights.

Last updated: 1 August 2026

Order confirmation

Stock, quantity, destination, freight, packing and estimated dispatch date are confirmed before processing. Website availability does not guarantee immediate stock.

Dispatch timing

Dispatch timing depends on product availability, order size, payment clearance, custom branding and carrier schedules. An estimate is not a guaranteed delivery date.

Freight and delivery

Transport method, freight responsibility and delivery location are stated on the quotation or invoice. Carrier delays caused by weather, strikes, route restrictions or other events outside reasonable control may affect delivery.

Transit inspection

Check the number of packages and visible condition at delivery. Note damage or shortage on the carrier receipt and inform Surya Lights promptly with photographs, an unboxing video where possible and invoice details.

Returns

Do not return goods without written approval and return instructions. Incorrectly ordered, installed, used, custom or private-label products may not be returnable. Statutory rights remain unaffected.

Dispatch enquiry

For a stock or dispatch estimate, contact WhatsApp or call +91 87808 22556.